Contacts
Contact Us
At SpinGranny, we are committed to providing exceptional support to our users. For any inquiries or assistance you may need, please feel free to reach out to us through the following channels:
Contact Information
- Email:[email protected]
- Phone: (02) 5554 7896
- Working Hours: Monday to Friday, 9:00 AM – 6:00 PM AEST
Support Channels
Our support team is available through the following channels:
- Email support for general inquiries and assistance.
- Phone support for quick resolutions and urgent matters.
Requesting a Callback
If you would like us to call you back, please email us your name and preferred contact number along with a brief description of your inquiry. We will make every effort to return your call as soon as possible.
Map Directions
You can find our headquarters at the following address:
SpinGrannyLevel 2, 123 Casino Avenue
Brisbane, QLD 4000
Australia
For directions, visit our location on Google Maps.
Geographical Service Area
We proudly offer our services across the Australian region and hold a valid online gaming casino license issued by the Northern Territory Government, ensuring compliance with local jurisdiction regulations.
Escalation Procedure
If you feel that your issue has not been resolved satisfactorily, please follow this escalation procedure:
- Contact our support team via email or phone.
- Request to speak with a supervisor or manager.
- Provide a detailed explanation of your concern, including any reference numbers.
We only review SpinGranny and are not its official representative.